Terms & Conditions

Gift Cards

• Treat the Gift Card as cash. The Gift Card may only be used to purchase food and beverages at participating Bombay Frankies restaurants in Canada.
• The Gift Card has no redeemable value until purchased and activated. The Gift Card cannot be refunded or redeemed for cash, except as required by law. The Gift Card value is in Canadian dollars. Purchases will be deducted from the Gift Card until the value reaches zero. The Gift Card is not reloadable. Gift Card orders cannot be cancelled.
• If the Gift Card is lost, stolen or misused, it cannot be replaced. The Gift Card does not expire. No activation fees or dormancy fees will be charged.
• THE GIFT CARD HAS NO WARRANTIES OF ANY KIND, AND IS NOT A CREDIT OR DEBIT CARD. BOMBAY FRANKIES MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE GIFT CARD, INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT THE GIFT CARD IS NON-FUNCTIONAL, THE SOLE REMEDY, AND BOMBAY FRANKIES SOLE LIABILITY, SHALL BE THE REPLACEMENT OF THE GIFT CARD.
• Use of the Gift Card is subject to these terms and conditions, which may be amended or changed by Bombay Frankies, without notice, from time to time at its sole discretion.

Refunds

All sales are final, subject to the following terms. You may not return, cancel, or redeem for cash or other refund any gift card or e-certificate after it is purchased, except if otherwise permitted by applicable law.

Collection of Personal Information

We collect personal information when you:

• Visit our website
• Place an order
• Contact us with inquiries or feedback
• Contact us with inquiries regarding franchising

The types of personal information we may collect include your name, email address, phone number, payment information, and any other information you choose to provide us.

Use of Personal Information

Your personal information is used to:

• Process your orders and payments
• Respond to your inquiries or feedback
• Send you promotional information, with your consent
• Send you information regarding franchising, with your consent
• Improve our services and customer experience

Sharing of Personal Information

We do not sell or rent personal information to third parties. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, web hosting, and data analysis. These service providers are authorized to use your personal information only as necessary to provide these services to us.

Security of Personal Information

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We implement physical, technical, and administrative measures to safeguard the information we process and maintain.

Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw your consent to our use of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. To exercise these rights, please contact us at the details provided below.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at:

info@bombayfrankies.ca
416-219-3698